Resolving "deprecated SHA1 algorithm" warning popup
So I click on a signature field to sign using my TOPAZ signature pad, and get a warning popup saying I am using a deprecated SHA1 algorithm and terrible things might happen. I click OK and sign...
View ArticleAdobe-9 How do you disable the save prompt after every signature?
I work in a QA department and I have numerous signatures required per PDF. Sometimes up to 30. Saving after every signature gets quite time consuming. Saving after each signature was not always...
View ArticleCertificate and Appearance Preferences > Appearances > Imported Graphic Fails
Hello, I have tried with multiple machines now on Windows 8.1 and Mac OS El Capitan with the latest version of Adobe Reader to get an imported graphic to appear for a digital signature to appear and...
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Can i hide staff name in certificate? can it display organization name ?
Dear Support I have applied the certificate on the PDF document. Can i hide staff name ? only display my organization name "The SEDGE GROUP" in the blue color menu bar ? ThanksPhilip
View ArticleHow long is Long Term Validation?
If Signature Long Term Validation is enabled - does it expire? i.e. will Signature remain valid for 5 years, for 10 years, forever? Thanks
View ArticleHow to Remove Security Passwords
Running Acrobat XI Pro, on Windows 7.I created and ran Batch Sequence, setting File/Open and Change Permissions passwords in a set of pdf files. Now, we want to make changes -- and we can remove...
View ArticleDigital Signature Crashes Adobe Reader
I have an end user that is running into a periodic issue where when she attempts to save a file that has been digital signed, Reader will become unresponsive and close. However, it doesn't happen all...
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Digital signature valid but not visually readable
With Adobe Reader DC I can successfully place a digital signature in a pdf document. The private key related to the signature resides in a Qualified Signature Creation Device (USB stick with a smart...
View ArticleDigital Signature via Smart Card not working with Acrobat DC
We are using certificates from an internal CA on smart cards to sign documents.Acrobat DC doesn't accept the signing certificate anymore. It cannot be used for signing PDFs.In Acrobat X and Word the...
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Acrobat Pro prompt to create digital ID instead of being prompted to select...
Have an issue with Acrobat Pro prompt to create digital ID instead of being prompted to select and sign each time I try signing a document through SharePoint. Documents not uploaded through SharePoint...
View ArticleHilfe wegen Signatur
Ein Kunde von uns hat ein Problem mit den Signaturen. Er bekommt die Rechnungen elektronisch und will die Signaturen prüfen aber es geht nicht er vermutet auf ein Netzwerkproblem. Müssen für den...
View ArticleWhile opening encrypted file it still prompts for a password
I am using Acrobat DC version 15.006.30280. I have created a digital ID file and set the password timeout to "never". However, when I open a document encrypted using this ID file it still prompts for...
View ArticleMac Acrobat Security Envelopes Templates Missing
I am trying to create a security envelope. When Acrobat requests that I "Select the envelope template to use" the available templates are blank. I researched why and came across an article that says...
View ArticleMy sign icon is disabled. I cannot sign any documents.
I tried all possible ways and my "sign" icon is disabled, so I can't sign any documents. Anyone can help me find a solution?Bruno
View ArticleNeed help adding NIH PIV card to a DocuSigned PDF
I routed a PDF that was initially process via DocuSign to someone to add their digital signature via Adobe.She stated when she clicks on the “Fill & Sign” tool, the “Sign” function is grayed out...
View Articleredaction
I was able to "Mark for Redaction" but the "Apply Redactions" button is no available. It is still gray. What do I need to do in order to make these redactions permanent?
View ArticleRemove password protection from file collection
Does anyone know how to remove password protection from an entire folder of PDFs using the Action Wizard? I created these files for a client some years ago; now we need to break into them and do some...
View ArticleSend for Signature Error Message: Could not Send
When I am trying to send a document in the Send For Signatures options I am getting an error message saying "An error has occurred. Please try again." My account is current with the correct email...
View ArticleTransferring Digital ID's-no password
I have Acrobat XI on my pc and have been using digital signatures. I typically open a form from cloud storage, edit it, clear the old signature, then re-sign. I recently installed XI on my new...
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