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How to add a permanent watermark to PDF

December 14, 2018, 11:03 am
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Hi,

 

I am trying to find a way to add a permanent watermark to the PDF so that it cannot be changed, deleted, or hidden (for example, covered by a white comment box), even in Acrobat editor.

 

We would like to leave the rest of the PDF to be editable, so protecting the entire PDF via password is not an option for us.

I also tied a JavaScript-based route, but it requires the Reader/Editor to enable the JavaScript and users may refuse to do so.

 

Now I got sucked...Can anyone help throw some light on it?

Much appreciate it.

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How to create and save two different signatures?

December 14, 2018, 7:37 am
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I need to sign PDF documents with a personal signature and one for business purposes with my title.  How can I create and then select one to enter into a PDF document using the fill and sign tool?

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Adobe DC Opening Two Tabs in IE

December 17, 2018, 8:57 am
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Good Afternoon,

 

We are currently using Topaz Signature Pads for a digital signature that is submitted electronically. We have to use IE to sign and submit the documents in our environment, as chrome does not support this feature.

 

Since the most recent update, 19.010.20064, Adobe PDF documents open in two tabs and when you try to submit the document after it is signed we get an error. I believe this is due to the two tabs being opened.

 

We have one workstation, which has not received the update and it working fine. Any workstation that has update 19.010.20064 isn't working, however any workstation on 19.008.20081 is working fine.

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Digital signature valid but not visually readable

June 15, 2017, 2:24 am
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With Adobe Reader DC I can successfully place a digital signature in a pdf document. The private key related to the signature resides in a Qualified Signature Creation Device (USB stick with a smart card).

 

The produced signature is reported as valid after the signing. However, it is visually not readable as the letters in the text are placed on top of each other. Reinstalling Adobe Reader did not help. The issue persists on both my desktop and notebook computers.

 

The certificate appears perfectly readable on the preview screen before pressing Sign button. Here is a snapshot of the visual result after pressing the Sign button.

 

Signature-After-End-of-Signing.JPG

 

Configurations and versions:

- Windows:
     10 Pro,

     Version 1703,

     Build 15063.413

- Adobe Reader DC, 2017 Release,

     Version 2017.009.20044,

     Version File Version 17.009.20044.25828,

     AGM Version: 4.030.00069

     CoolType Version: 5.014.00019

     Core Version: 17.2304

     JP2K Version: 1.002.00002.38123

    

I will appreciate any help in solving this issue.

 

Best Regards

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Unable to Remove ID for Digital Signature

December 17, 2018, 11:11 pm
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Hi,

I have successfully tried the Digital signautre on Adobe PDF.

However, while I clicked "Edit > Preferences > "Signatures" > "Identities & Trusted Certificates" > "More",

I followed the stpes to selec a ID I wanna delete, so I clicked "Remove ID".

 

And then it's unable to do. Adobe didn't allow me deleting.

popping out a window showing "Could not remove the digital ID because of an authentication failure."

 

My Storage Mechanism of ID is "Digital ID File", so it should be ok but not work.

But I have no idea what the authentication failure is.

I just know each status of signature is all green mark. (Signature Properties > Show Signer's Certificate > Trust) 

 

Not sure if there is anyone who has the same problem as mine on discussion,

because I didn't find so prposed this question and kindly looking for the solutions.

 

(p.s. I use Adobe Acrobat Reader 2017)

 

Thanks,

Leona

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Remove signatures and stop the automatic verification

December 17, 2018, 7:13 pm
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Hello,

When I opened a pdf to edit I mistakenly selected something to do with verify signatures ( I also clicked the check box to always do this) I cannot now  edit my pdfs. It states that I am viewing a signed version and all editing functions have been disabled. I really need to remove this and remove the automatic verification so that I can edit my pdfs. I have tried “save as” and renamed the document but it still will not let me edit the new saved document. I have also uninstalled Acrobat Pro and then reinstalled it, deleted the PDF and reloaded it from my email to no avail.

Thank you

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Digital Signature is not man readable

August 31, 2017, 6:18 am
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I am using Acrobat XI version 11.0.22. I am no longer able to read my digital signature on newly signed documents..

image.png

My previously signed documents are fine. Is there a solution to this problem?

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Signature only valid in certain feilds

December 18, 2018, 1:03 pm
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I'm filling out a form that I need to sign in 5 different places (plus a few signature fields I'm supposed to keep empty). When I validate the signatures, two of those always show up as valid with the message;

 

-The revision of the document that was covered by this signature has not been altered; however, there have been subsequent changes to the document

-The document is signed by the current user

-Click Signature properties and then click Sign Version to see what is covered by this signature

 

But the other three always show up as invalid with the message;

 

-The document has been altered or corrupted since the Signature was applied.

-The document is signed by the current user

 

The only commonality I can see between the fields that always come up as invalid is the parts of the doc they're signing for have a lot more fields for information i.e. name address insurance info ect.. But the ones that come up as valid do still have input fields in the form of date signed, name in print, and in one case a checkbox.

 

Things I've tried so far include;

Clearing and resigning the signatures several times

Filling in the signatures in different orders

Going to trust settings and clicking the certify documents box

Closing and reopening Adobe

Restating my computer

Deleting the Signature at "Identities and Trusted Certificates" and making a new one

Deleting the entire document, redownloading it, and filling it out again

Downloading a completely blank copy of the doc with no information and only filling in the signature

Filling all possible information fields in an invalid section, even ones that shouldn't be filled, and signing them

Saving to a different filename when I sign (and saving to the same file name of course)

Checking Signed Version to look for differences (I can't see any)

 

None of those have changed anything. The exact same signature fields showed up as valid and invalid every time.

 

I'm using a self-signed digital ID saved to my computer if that could have something to do with it.

 

Sorry if this is worded confusingly I have zero experience with any of this.

 

Thanks

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Every time I sign my signature is not showing up. Please help

December 19, 2018, 9:55 am
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Hello, I have an issue with the signature function in my acrobat. For some reason everytime I add my digital signature, it sends it to the "back" of the document instead of showing up in the signature field. please help!@adobe

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Why is adobe sign giving me a forbidden message when I try to use it?

December 19, 2018, 10:16 am
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Can someone help me understand why adobe sign is giving me a "forbidden" message when I try to use it?

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Use a stylus/pen to capture signature with a touch screen

December 19, 2018, 11:43 am
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I have several fillable forms with signature fields. Historically, for Windows 7 and 10 PC's, I have used Topaz signature pads and the Topaz GemSignPlus "plugin" to capture and "verify" signatures. Generally speaking, the user performs the following steps:

 

  1. Open the file
  2. Save As a different filename
  3. Fill out the form as needed
  4. Click the necessary signature field and wait for the Signature Capture dialog to appear
  5. Sign using the signature pad and click "Accept"

 

We recently began purchasing Acer Switch 12 tablets (Windows 10 x64) in order to cut back on staff needing to carry a laptop AND signature pad in the field to acquire signatures. On these new machines, the Signature Capture dialog does not appear when the signature field is clicked.

 

Troubleshooting steps taken include the following:
Make sure the signature settings are the same for a "working" device and the tablets.

Result -- no Signature Capture dialog (nor any visible evidence of the "click" action)

Instead of clicking the signature field on the form, tried the "Fill and Sign" icon.

Result -- The signature can be "captured" using the draw feature and then dragged to overlay upon the signature field. However, it does not "register" as signing the document the same way that using a signature pad does. For example, using that method, the user could either e-mail the "signed" document to, or simply open the "signed" document on another machine with a signature pad. But on the traditional machine, the user clicks the Signature field and the Signature Capture dialog box functions as normal. Which is to say, once the signature has been "Accepted" the document is closed for editing with the exception of any other remaining signature fields.

 

Pleas note that "buy additional software and/or services from Adobe is absolutely NOT an acceptable solution. And I mean that as respectfully as I can possibly make it

 

 

 

Thanks in advance

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Secured document, mystery password

December 19, 2018, 1:47 pm
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I edited a PDF with Acrobat DC Standard and saved it as a new PDF. I just noticed the new one is a SECURED document and won't let me print. I see where I can remove security, but it wants a password. I have NO IDEA what that would be. Where did the password come from? I've never made a password-protected PDF ever in my life. I'm the only one with access or in charge of these documents. There's no sharing or work-flow issues. I tried my Adobe account password and no luck. I'm totally stuck! Any thoughts?

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Acrobat doesn´t recognize the Wacom STU-430

December 19, 2018, 5:10 pm
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HI all,

 

I am trying to use a Wacom STU-430-CH in order to sign forms by different people, but unfortunately Acrobat Acrobat doesn´t recognize it.

I have downloaded the pluging for the STU-300, and I changed the sign preferences, but doesn´t work.

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Is it possible to only disable form operation while having the rest enabled?

December 19, 2018, 6:04 pm
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Hi,

 

My goal is to only disallow the form operation while having the rest (including editing, annotation) enabled.

I have tried a couple of tools that can manage the permissions, but it looks like when the form operation is disabled, the annotation is somehow also get disabled.

 

Does any one know how to achieve this?

 

Thanks!

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How do I add my own signature after a document has been signed electronically?

December 20, 2018, 8:09 am
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My document has been returned with an e-signature and now I need to sign it and send copies. How do I sign it?

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Signature Edit Image Problem

December 20, 2018, 5:48 pm
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Hi,

 

I'd like to ask about the function of "Sign with a Digital ID".

　 

If pick: sign file A> Continue > Edit > Image > Browse > Template A> Save,

the apperance will be done.

　 

And then,

if pick: sign file B> Continue > Edit > Image > Browse > Template B> Save,

the apperance will be done too,

but my sign file A including others will simultaneously be changed as Template B.

　 

Is there any way to cancel this function?

If I want my sign file A is template A, B is B,

anddon't want to change into the same templateafter editing.

　 

Kindly look for any asnwer if it's possible! Thanks.

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Digital sign error.

December 24, 2018, 11:06 pm
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I am using Acrobat Reader DC for digital sign. But I am getting error "Creation of this signature could not be completed.    Error at File: ..\cpp\AcroPiHandler.cpp , Line: 400 exception: Error creating signing certificate: CertCreateSelfSignCertificate failed  Error = 2148073487". Can anyone help me to solve this issue?

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"Document has been altered or corrupted since it was signed" right after signing

January 1, 2019, 6:07 am
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I'm trying to sign PDFs using a digital signature from a smart card.

 

Right after the file is being signed, I'm seeing "Document has been altered or corrupted since it was signed" error.

 

Signing the file with a self signed digital signature on file works just fine.

 

Signing the file with the smart card signature works just fine in Foxit PhantomPDF and Comsign Trust Desktop.

 

I'm using Adobe Acrobat Pro DC 2019.010.200064.

 

I saw a previous discussion with a similar error that was not resolved.

1. From the name of the user that openner the thread it seems where both from Israel. Could it be related to some timzone issue?

2. It was suggested on this thread that it's LTV related. Is it possible to disable LTV, i.e. make Acrobat not add LTV information?

 

The source file (unsigned):

https://s3-eu-west-1.amazonaws.com/tepez/assets/pdf_issue/blank.pdf

 

File signed with smart card signature:

https://s3-eu-west-1.amazonaws.com/tepez/assets/pdf_issue/blank_signed_smart_card.pdf

 

File signed with file signature:

https://s3-eu-west-1.amazonaws.com/tepez/assets/pdf_issue/blank_signed_file.pdf

 

File signed with Comsign Trust Desktop with smart card siganture (works just fine):

https://s3-eu-west-1.amazonaws.com/tepez/assets/pdf_issue/blank_signed_comsign.pdf

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Digital IDs Disappear

January 1, 2019, 11:12 pm
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I am having the same problem discussed in this closed thread:

https://answers.acrobatusers.com/Have-to-browse-for-digital-ID-every-time-Acrobat-XI-Stand ard-is-closed-to-digitally-sign-document-q112087.aspx

 

I navigated to the registry key mentioned in the reply (HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\7.0\Security\cPPKHandler\cDigitalIDFiles) and there were no digital IDs there.

 

Then I exported the same key from the registry of an older computer where the Digital IDs were working and imported it into the problematic computer. The subkeys all appeared in the registry, but I could only view their contents when Acrobat was open. When Acrobat was closed I received an error message when trying to view the contents of the subkeys. And as soon as I closed Acrobat all the subkeys disappeared from the registry.

 

From a brief internet search it is clear that many others are experiencing this same problem. Has anyone figured out a fix?

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Sign icon is greyed out

October 27, 2017, 3:33 pm
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Hello, I need help signing a form for an end-user. The form shows the following in Security Properties:

 

Document Security

This document's security method restricts what can be done to the document.

Security Method: No Security

Can be Opened by: All versions of Acrobat

 

Document Restrictions Summary:

Printing Allowed

Document Assembly: Not Allowed

Content Copying: Allowed

Content Copying for Accessibility: Allowed

Page Extraction: Not Allowed

Commenting: Not Allowed

Filling of form fields: Allowed

Signing: Allowed

Creation of Template Pages: Not Allowed

 

I've tried openning it in Acrobat Reader DC, Acrobat X, Adobe Reader XI. Sign is greyed out everywhere.

 

Note:

There isn't a field labelled "Signature" but there is a "Name" field.

He used to be able to sign these documents from the same client

 

 

 

Discussion moved from Acrobat Reader to Security & Digital Signatures by moderator

 

 

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